Angels Wigs and More
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Welcome to our Policy Page

 

We want your experience at Angel’s Wigs  by Rhapsody to be seamless and worry-free. This page outlines our Terms and Conditions and our Return and Refund Policy, ensuring transparency and clarity for all our valued customers. 

Terms and Conditions

Terms and Conditions for Angel’s Wigs and More

Effective Date: 12/01/2024

Welcome to Angel’s Wigs and More by Rhapsody. These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing or purchasing from Angel’s Wigs and More, you agree to these Terms. Please read them carefully.

1. General InformationAngel’s Wigs and More specializes in the sale of wigs, hairpieces, and related accessories. Our products include heat-friendly synthetic wigs, human hair wigs, and other hair care items. All transactions are subject to the terms below.

2. EligibilityTo purchase from our website, you must:

  • Be at least 18 years old.
  • Provide accurate and complete personal and payment information.

3. Product Information and Availability

  • We strive to provide accurate descriptions and images of our products. However, slight variations in color, texture, or appearance may occur due to screen settings and manufacturing differences.
  • Product availability is subject to change without notice. If an item becomes unavailable after purchase, we will notify you and offer alternatives or a full refund.

4. Pricing and Payment

  • All prices are listed in [Currency] and are subject to applicable taxes and shipping fees.
  • Payments must be made through approved payment methods. Orders will only be processed upon successful payment.
  • We reserve the right to correct pricing errors and update charges accordingly. If a pricing error affects your order, we will contact you to confirm before proceeding.

5. Shipping and Delivery

  • Shipping costs and estimated delivery times will be calculated at checkout based on your location.
  • Delivery timelines are estimates and may vary due to external factors beyond our control.
  • Customers are responsible for ensuring the accuracy of the shipping address provided. We are not liable for lost or delayed shipments resulting from incorrect information.

6. Returns and Exchanges

  • Due to the personal nature of wigs and hairpieces, we only accept returns or exchanges on unopened, unworn, and unaltered products within 14 days of delivery.
  • All return requests must be approved in advance. Contact us at [Insert Contact Email/Phone Number] to initiate the process.
  • Refunds will be issued to the original payment method within 7-10 business days after we receive the returned item in its original condition.

7. Care Instructions and Limitations

  • Each wig comes with specific care instructions. Failure to follow these guidelines may result in damage, for which Angel’s Wigs and More is not responsible.
  • Heat-friendly synthetic wigs have temperature limitations. Customers are advised to use heat styling tools cautiously and at recommended settings.

8. Privacy PolicyYour privacy is important to us. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal data.

9. Intellectual Property

  • All content on our website, including images, text, logos, and designs, is the intellectual property of Angel’s Wigs and More. Unauthorized use or reproduction is prohibited.

10. Limitation of Liability

  • Angel’s Wigs and More is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
  • Our liability is limited to the purchase price of the product in question.

11. Governing LawThese Terms are governed by the laws of [Insert Jurisdiction]. Any disputes will be resolved in the courts of [Insert Jurisdiction].

12. Changes to TermsWe reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised Terms.

13. Contact InformationFor questions or concerns regarding these Terms, please contact us at:

Angel’s Wigs and More by Rhapsody
516 W Will Rogers Blvd, Claremore Ok, 74017
918-344-2282
rhapsodyboutiquesalonspa@gmail.com

Thank you for choosing Angel’s Wigs and More. We are committed to helping you look and feel your best!


Return and Refund Policy


Return and Refund Policy for Angel’s Wigs and More by Rhapsody

Effective Date: 12/01/2024

At Angel’s Wigs and More by Rhapsody, customer satisfaction is our top priority. We aim to provide high-quality products and a seamless shopping experience. Please read our Return and Refund Policy carefully to understand your rights and responsibilities.

1. Return EligibilityDue to the personal nature of wigs and hairpieces, returns are accepted only under the following conditions:

  • The product must be unused, unworn, and unaltered.
  • The product must be in its original packaging with all tags and accessories intact.
  • The return request must be initiated within 14 days of receiving your order.

2. Non-Returnable ItemsThe following items are not eligible for return:

  • Wigs or hairpieces that have been worn, styled, or altered in any way.
  • Clearance or final sale items.
  • Hair care products, brushes, and accessories (for hygiene reasons).
  • Custom-made or special-order wigs.

3. Return ProcessTo initiate a return, please follow these steps:

  1. Contact Us: Email [Insert Contact Email] or call [Insert Phone Number] to request a return authorization. Provide your order number and reason for the return.
  2. Approval: Once your request is approved, we will provide return instructions and a return authorization number (RAN).
  3. Shipping: Ship the item back to the address provided. Customers are responsible for return shipping costs.
  4. Inspection: Upon receipt, our team will inspect the product to ensure it meets the return criteria.

4. Refunds

  • Refunds are issued to the original payment method within 7-10 business days after the returned item passes inspection.
  • Original shipping charges are non-refundable.
  • If the returned item does not meet the eligibility criteria, we reserve the right to deny the refund and return the item to you.

5. ExchangesWe do not offer direct exchanges. If you wish to purchase a different product, please initiate a return for the original item and place a new order.

6. Damaged or Defective ItemsIf your order arrives damaged or defective:

  1. Contact us within 48 hours of receiving your order.
  2. Provide photos of the damage or defect and a description of the issue.
  3. We will evaluate your case and offer a replacement, repair, or refund at our discretion.

7. Lost or Undelivered Packages

  • Angel’s Wigs and More is not responsible for packages lost or delayed due to incorrect shipping information provided by the customer.
  • If your package is lost in transit, please contact the shipping carrier and notify us for assistance.

8. Additional Notes

  • For international orders, customers are responsible for any customs duties or taxes. These charges are non-refundable.
  • We recommend using a trackable shipping method for returns. Angel’s Wigs and More is not liable for returns lost in transit.

9. Contact InformationFor questions about our Return and Refund Policy, please contact us at:

Angel’s Wigs and More by Rhapsody
516 W Will Rogers Blvd, Claremore Ok, 74017
918-344-2282
rhapsodyboutiquesalonspa@gmail.com

Thank you for shopping with Angel’s Wigs and More by Rhapsody. Your confidence and satisfaction are our priority!

Copyright © 2024 Angels Wigs and More - All Rights Reserved.

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